The information we collect depends on the relationship we have with you.
If you are a visitor to our website and complete a form we collect the following information:
We use this information to make contact with you so we can assist with your enquiry, communicate any special offers and provide you with helpful marketing advice. It also helps us to understand what marketing campaigns are working to generate leads for our business.
If you are a client we collect the following information:
We use this information to send you communication relating to the service we’re delivering for you, invoices and statements, birthday wishes (and the occasional gift). The survey information is used to continuously improve our service and is only shared internally with our employees.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We operate and communicate through our designated channels, pages and accounts on some social media sites to inform, help and engage with our customers. We monitor and record comments and posts made about us on these channels so that we can improve our services.
The general public can access and read any information posted on these sites. We are not responsible for any information posted on those sites other than the information posted by our designated officials. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users.
When you engage with us through social media your personal information may be processed by the site owner; this process is outside our control and may be in a country outside South Africa that may have different privacy principles.
We will take note of your rights under applicable privacy and data protection laws, especially your right to object, on reasonable grounds, to certain types of processing.
You have the right to query a decision that we make about a product or service that you have applied for and that was made solely by automated means.
We may change this privacy statement. We will publish all changes on our website. The latest version of our privacy statement will replace all earlier versions, unless it says differently.
If you have any queries or complaints about privacy, please contact the Information Officer:
4 Patricia Road, Chelmsfordville, 3620