E-Commerce Web Development Questionnaire

Please complete the questionnaire below giving as much detail as possible.

YOUR DETAILS

Name

Business Name

Contact Number

YOUR DESIGN

Do you have an existing logo and other marketing material that we can refer to for design inspiration (I.e. social media graphics, brochures)?

Do you have lifestyle imagery that shows people using the products that we can use throughout the site - particularly on the home page?

Do you have existing client testimonials?

Is your website pure e-commerce or multipurpose (I.e. Do you want to include services, and can your clients buy offline – retail store)?

Are there any e-commerce stores that have stood out for you in the past? If so, please include links to these sites.

Do you need us to help you with writing your content? If yes, please tick the boxes below.

Home page Products About us FAQ

Will you need a blog?

Would you like us to include SEO in the quote? (search engine optimisation helps your products rank better on Google which helps with sales)

Your FUNCTIONALITY

Do you need us to host your website?

Do you want to track your inventory by integrating your store with your accounting system, or will you manage this manually?

Will you need your e-commerce store to integrate with existing systems, if yes, specify which ones?

Will you offer a discount off the first purchase?

Will you allow people to purchase without creating an account?

What type of products are you offering, digital or physical, or both?

Would you like to cross sell and up-sell of products within the site?

Do you want to setup an abandoned cart?

Do you require online chat features?

Do you have any other specifications or need specific functionality that has not been mentioned?

PAYMENT & SHIPPING

Have you chosen a courier service company? If yes, please specify.

Are you going to ship locally, country-wide or internationally?

If internationally, what currency/ currencies will you allow your clients to purchase with?

Can customers collect their order from you?

YOUR PRODUCTS

Do you have professional photographs of your product, and do you have the full rights to these photographs? Please upload a few samples.

Photography Sample

If responded no to the above, would you like us to quote on this?

Do you have any video content you would need to add to your site, and do you have the full rights to these videos?

Do you need our help deciding how to structure your categories/collections

Approximately how many products will/do you have?

Do you want us to upload all of them or would you prefer to do it yourself (this will save money and we can provide training)?

Approximately how many variations are there per product (color, size, etc.)

Do you offer customized products? If yes, please describe what kind of customization you offer (Example: adding a name onto a t-shirt).

Will you have more than one brand on your store?

Once your store has gone live, would you like us to maintain it or, will your team be doing this?

BUDGET & TIMING

What is your approximate budget?

What is your time frame for total project completion?

Agree to terms and conditions

E-Commerce Web Development Questionnaire

Please complete the questionnaire below giving as much detail as possible.

Thank you for your time

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