about_us

About Us

Digital marketing experts with a proven track record

BrandHeart is a Durban based Digital Marketing Agency with over 16 years experience (our offices are in the leafy suburb of Kloof). Although we’re passionate about digital because it allows us to measure everything we do, we’re savvy enough to know that marketing is not about the latest fad, but rather understanding who the target audience is, where to reach them and how to convince them.

We’ve helped both well-known and niche South African B2B and B2C brands that target different industries and audiences, that require a variety of marketing disciplines and advertising platforms to achieve their goals.

Our business model is designed to suit businesses that are serious about taking their brand to the next level and are prepared to invest financially. These businesses typically don’t justify or want to employ a full-time marketing resource but still require specialized marketing skills. Often the big gun advertising and marketing agencies don’t suit the needs or pockets of these businesses and small agencies only specialise in one aspect of marketing, like design or social media.

We’re in the middle. BrandHeart offers a 360-degree marketing agency service that includes everything from marketing strategy, creative campaigns, design, content & email marketing and all the digital services required to build an online presence and drive sales.

Over the past 6 years we have spent a great deal of time learning about the many digital platforms the Internet offers and have honed our skills to deliver great online results for our clients. We believe these skills make us a perfect fit for businesses that are serious about growth and need a marketing partner that understands how to help them reach their goals.

Take a look at our client portfolio to see some of our clients.

Want to know more? Contact us to find out how we can help you.

 

Our Team

Strategist

Charlene Udal

Strategist

Digital Account Manager

Keenan Moodley

Account Manager

Graphic Designer

Chase Wakeford

Graphic Designer

copywriter

Samantha Anderson

Copywriter

Campaign Manager

Micayla Dinkelman

Campaign & SEO Manager

Nicole Social Media Manager1

Nicole East

Social Media Manager

Some of our valued clients

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Testimonials

Hilton College is a termly boarding school and with many parents living far away, communication can be challenging. BrandHeart developed a mobile app for our Music Department with some great features, including: push notifications that direct parents to our YouTube channel (within the App) showcasing their son’s music concerts; information about music lessons and our staff, ensembles on offer, and notifications of upcoming events. The app is easy to use and simple to manage online, and is very inexpensive in comparison to the service we receive. We’d recommend the app to any organisation that needs to continuously communicate and share information with their clients.

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Brett UdalHilton College

Charlene has developed our entire Marketing & Advertising Strategy from the get-go. She has launched our SEM (Google Adwords) ensuring Bfor not only ‘shows up’ but is ‘clicked on’ by our consumers. She has driven the creation of our brand identity and has successfully re-branded our company with a fresh new logo and strap line. She is creative in developing our advertising campaigns and copy writing of our blogs and Newsletters, always using the right ‘brand speak’! She has lead the way with our advertising by selecting niche sites to advertise on to drive quality traffic to our website and continues to collaborate on our social media strategy. She is idea driven, professional and reliable enough to take on any last minute marketing opportunities! We are happy to have her as the gate keeper to our brand!

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Jennifer BonnerCustomer Service Manager at Bfor

Charlene understands brands and the communication process extremely well….from strategic brand positioning to a knowledge and appreciation of the various “touch-points” where a brand needs to show up (from traditional mass media through to the digital space through to the physical shopping environment..). She is a loyal, conscientious and reliable individual who adds value to everything she touches.

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Clive McMurrayDraftfcb Durban